We Find Where the Wastewater Actually Stopped
The obvious problem isn’t always the pump. We’ve had effluent-pump calls where the pump was doing its job and the real blockage was farther down the line. We check the system before recommending the cure.
The Sealed Crock Has a Standard
On a sewage ejector system, the lid, seal, venting and connections matter just as much after the repair as they did before it. Our written Austin standards create a consistent expectation for how that work goes back together.
We Think About the Next Service Call Too
A good installation should be serviceable later. We choose equipment and lay out the work with reliability, access and future service in mind—not simply whether it runs when we leave.
The Plumber at Your Door Has a Company Behind Them
Training, inventory, warehouses, dispatch and technical support all happen before and during the service call. That gives the plumber in your basement more backing when the problem turns out to be bigger than one failed part.
We’re Built to Answer the Phone Years From Now
Austin is privately owned and built for the long term. We’ve served Southeastern Wisconsin since 1939, and we intend to be here when this system—or something else in the house—needs us again.
We Clean Up What We Open
Opening a sewage ejector crock is messy work. We protect the area, close and reseal the system properly, and clean up before we leave.