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Furnace Repair in Southeastern Wisconsin

Furnace Down?
We’re Ready for It.

No heat at all? Furnace only blowing cold air? Unit running but not keeping up?

We repair furnace problems like these every day. Our technicians come prepared to find the problem, make the right repair and get your home warm again.

  • Fast No-Heat Response.
    On most no-heat calls, Austin typically has a furnace technician at the home within about two hours of the call.

  • Paid to Fix It, Not Sell It.
    Our technicians are paid the same whether the right answer is a repair or a new furnace.

  • Most Common Repairs Finished in One Visit.
    Austin furnace technicians carry common repair parts on their trucks, backed by two local warehouses, so most common furnace repairs can be completed on the first visit.

  • Keeping Southeastern Wisconsin Warm Since 1939.
    Local, privately owned and built to stand behind the work for the long haul.

Furnace Problems We Repair Every Day


Furnaces can fail in a lot of different ways. We work on everything from a furnace that has completely stopped heating to an annoying problem that only shows up once in a while.

Furnace Not Heating at All

Thermostat is calling for heat but the furnace isn’t producing any.

Ignition components, pressure switches, controls, gas valves, blower problems, venting and safety lockouts are all things we regularly find behind no-heat calls.

If the house is becoming dangerously cold, use our Emergency Heating Repair service.

Furnace Blowing Cold Air

The furnace is running. The air coming out of the vents just isn’t warm.

That can happen when the burners aren’t lighting, the flame is being lost, airflow is causing the furnace to shut the heat down, or another control or safety problem is interrupting the cycle.

We find where the heating process is breaking down and fix the cause.

Furnace Running but Not Keeping Up

The furnace runs and runs, but the thermostat never gets where you set it.

Sometimes the problem is inside the furnace. Sometimes it’s airflow, ductwork, controls or another system condition keeping the heat from getting where it needs to go.

We look at the furnace and how the house is actually heating.

Furnace Won’t Start or Ignite

Ignitors fail, but they’re only one possible answer.

Pressure switches, venting, gas valves, controls, thermostats and other safety components can all keep a furnace from starting properly.

We test before we replace parts.

Furnace Keeps Turning On and Off

A furnace that starts, stops and keeps trying again is usually reacting to something.

Restricted airflow, overheating, flame-sensing problems, pressure switches and controls can all cause short cycling or repeated shutdowns.

We find out why it keeps stopping and fix what’s causing it.

Furnace Making Strange Noises

Grinding, squealing, rattling, banging or a startup that suddenly sounds much louder than it used to deserves a look.

We regularly find blower problems, worn inducer motors, loose components and other mechanical issues behind new furnace noises.

Furnace Leaking Water or Water Pooling Around the Unit

Seeing water pooled around the furnace is a common reason homeowners call us, especially with high-efficiency furnaces.

Clogged condensate traps, plugged drain lines, failed condensate pumps and humidifier problems can all put water on the floor around the furnace.

We find where the water is coming from, clear or repair the drainage problem, and make sure it hasn’t started affecting controls or other furnace components.

Strange or Concerning Furnace Smells

A new burning, electrical or unusual smell coming from the furnace or vents is worth taking seriously.

Electrical components, motors and other furnace parts can overheat or fail in ways that create noticeable odors.

If you smell natural gas or a carbon-monoxide alarm is sounding, leave the home and contact the gas utility or emergency services rather than waiting for a normal furnace appointment.

Furnace Working Intermittently

Works today. Acts up tomorrow. Runs fine while somebody is standing next to it.

Intermittent furnace problems can take more patience to pin down, but they’re normal service calls for us. Controls, motors, pressure switches, wiring and other components can all fail inconsistently before they fail completely.

Let’s Get the Heat Back On.


Book Furnace Repair or give us a call. We’ll send a heating technician who comes prepared to handle whatever the furnace turns out to need.

3,000+ 5-Star Google Reviews

“I would highly recommend Austin Plumbing, Heating and Air if you have any issues! The communication about who what and when was very thorough. Vinny came out to my house the same day I called about our heat not working and was able to diagnose the problem and fix my furnace issue all in the same day. He was friendly, on time, efficient and very knowledgeable. We will definitely have them again if we have any other issues in the future!”

— Jeana Vassallo, Verified 5-Star Google Review

What Does Furnace Repair Cost in Southeastern Wisconsin?


The answer depends on what stopped the furnace.

That’s not a dodge. Our own completed furnace calls show just how different two service visits can be even when both homeowners started with the same problem:

“My furnace isn’t working.”

One call ends with a small correction. Another needs an ignition component. Another needs a motor or control board. And sometimes an older furnace reaches the point where the repair is big enough that replacement deserves a fair comparison.

So instead of pretending there’s one furnace-repair price, here’s what our actual history looks like.

What Completed Furnace-Problem Calls Have Cost

Across hundreds of qualifying completed furnace-problem service visits:

About 1 in 4 finished at $170 or less.

Half finished at about $310 or less.

About 3 in 4 finished at about $535 or less.

Roughly 1 in 8 finished above $750.

Those are completed service visits, not advertised starting prices.

They include calls where the answer was diagnosis or a smaller correction and calls where a furnace repair was completed.

If a homeowner ultimately replaced the furnace, the price of the new furnace stays separate. We don’t mix a complete replacement into furnace-repair pricing and call the result useful.

Is That Normal for Southeastern Wisconsin?

Yes.

We checked our completed furnace-service history against current published pricing for comparable furnace repair in Southeastern Wisconsin. The Austin numbers fall within normal market pricing for comparable work.

The useful part is that the numbers above are our own completed calls, not a generic internet average.

The Visit Is $99

Our standard dispatch fee to get a trained furnace technician to your home is $99.

If you move forward with the work, we waive it.

The fee is also waived for current Club Austin members.

A furnace call can legitimately finish with the visit if we inspect the system and nothing further is needed or you decide not to move forward with a repair.

A Lot of Furnace-Problem Calls Stay on the Smaller Side

That matters because a cold house can make it easy to assume the worst.

Sometimes we find a thermostat or control issue, a badly restricted filter, a clogged drain, dirty flame sensor, blocked pressure-switch tubing, loose wiring or another smaller problem.

That’s exactly why we diagnose first.

You don’t want a little problem treated like a big one.

What Pushes Furnace Repair Costs Higher?

Larger components change the math.

Our completed furnace calls regularly involve repairs to blower motors, inducer motors, control boards, gas valves, pressure switches, thermostats, ignition components, condensate systems and zoning controls.

Sometimes more than one thing needs attention.

Parts availability matters too. A common component we stock is a different situation from an older furnace that needs a special-order or hard-to-find OEM part.

Why Some Furnace Calls Cross $750

The upper end is real.

About 1 in 8 qualifying furnace-problem visits in our completed history finished above $750.

Those calls tend to involve larger motors, controls, gas components, multiple repairs or additional work needed to get the furnace operating correctly.

Some furnace repairs get into four figures.

That’s where the condition and age of the rest of the furnace start to matter more. A larger repair on an otherwise solid furnace can still make sense. The same repair on a furnace with several other expensive problems may not.

Why We Price the Repair After We Diagnose the Furnace

“No heat” isn’t a diagnosis.

Neither is “blowing cold air” or “it keeps shutting off.”

Those symptoms get us pointed in the right direction. Testing tells us what the furnace actually needs.

That’s why our pricing follows a simple order:

Problem → Diagnosis → Choice → Price

Once we know what failed, you’ll see the reasonable way to handle it and the price before you authorize the work.

Upfront & Fair Furnace Repair Pricing Since 1939

When somebody is standing in your basement telling you whether an older furnace needs a few hundred dollars of work or whether it’s time to think about replacement, you should be able to trust the recommendation.

Our technicians are paid the same either way.

Their job is to give you the information and make a recommendation that makes sense for your furnace and your home.

Then you decide.

Don’t Take Our Word for It

5-star google quote

Called for a NO HEAT… Joe was here about an hour after I called, explained everything in detail, gave me all pricing.

Kari Klatt — Google Review

Furnace Repair Is the Right Place to Start


When the furnace stops doing its job, most homeowners don’t know whether they need maintenance, a repair, a thermostat, or a new furnace.

You shouldn’t have to figure that out before you call.

Start with Furnace Repair. We’ll find out what the system actually needs and take it from there.

Sometimes It Just Needs Maintenance

Not every furnace problem needs a replacement part.

A dirty filter, dirty flame sensor, clogged drain or another maintenance issue can be enough to keep a furnace from heating properly.

If some basic maintenance gets the furnace back where it belongs, that’s a good service call.

Sometimes the Furnace Needs a Repair

Ignitors, pressure switches, inducer motors, blower motors, controls, gas valves and other furnace components do fail.

That’s the heart of this page. We find the failed part, make the repair you choose and get the furnace heating again.

Sometimes the Problem Isn’t All Inside the Furnace

The thermostat, electrical power, drainage, airflow, zoning or another part of the heating system can create what feels like a furnace problem.

We have heating, plumbing and electrical under one roof, so we can follow the problem past the furnace cabinet when we need to.

If the thermostat itself turns out to be the issue, you can learn more about our Thermostat Repair & Replacement service.

If You Need a New Furnace, We Handle That Too

Most furnace calls don’t begin with a homeowner knowing they need replacement.

They begin because the house isn’t warm.

If we find that the furnace is unsafe, the repair has gotten too large for the condition of the equipment, or putting more money into it simply doesn’t make sense, we’ll explain why.

If replacement becomes the right path, you won’t have to start over with another company. We handle Furnace Replacement too.

If the problem turns out to reach beyond the furnace itself, you can also see the rest of our Heating Services.

Homeowner Proof

5-star google quote

Called around looking for some furnace service finally found a company to send someone (Joe S. from team Austin) out he came out quoted a new furnace but told us ours had a little bit of life left! Got it up and running did a great job. We also signed up for a service plan thru the company to do the routine work. Good communication!

A Valdez — Google Review

Why Homeowners Call Austin for Furnace Repair


A furnace repair is only as good as the judgment behind it.

You want someone who understands the equipment and has a company behind them that can carry the job through. Austin furnace technicians have stocked trucks and two local warehouses behind them. If a major failure cannot be permanently resolved that day, our support team can source parts, stage replacement equipment and deliver temporary heat when appropriate.

1

Better Diagnosis Starts With Better Training

Our heating technicians train every week, and Austin operates its own in-house trades training program. Furnace work touches electrical, airflow, combustion, controls and mechanical systems. Staying sharp matters.

2

Older Furnaces Are Familiar Territory

Southeastern Wisconsin has plenty of older furnaces still doing good work. We service them every day. If yours is repairable and another repair makes sense, we’re comfortable keeping it going.

3

One Company When the Problem Crosses Systems

A furnace can lead us into electrical power, controls, drainage, humidification or gas piping. We have heating, plumbing and electrical trades under one roof, so a problem that crosses systems doesn’t automatically become your job to coordinate.



4

Trade Standards Start at the Top

Austin is owned and operated by a master tradesman. The people making decisions about training, field standards, products and workmanship understand what the work actually looks like in somebody’s home.

 

5

Good Work Should Be Repeatable

Our technicians work to written Austin standards instead of leaving every detail to individual preference. That gives the person in your home a clear expectation for how the job should be handled and what finished work should look like.



6

We Take Care of the House Too

A furnace is usually in the basement or mechanical room. Getting there may take us through the rest of your home. Shoe covers, protecting the house, keeping the work area orderly and cleaning up afterward are simply part of doing the job properly.



What Homeowners Say About Our Furnace Repair

The best furnace-repair proof comes from people who called us with the same kinds of problems.

Michael Dillie
Google Review

“Rich was super helpful and informative. He diagnosed the issue quickly and had us fixed up the same day. Really appreciated how smooth the whole process was.”

Diane Andres
Google Review

“I want to say Thank you to Seth – the HVAC tech, who came out to check on a leak coming from my Furnace. I called the office around 3:00 pm on a Friday afternoon, and Seth promptly came over. He determined my hose drains were clogged, replaced them, checked my air conditioner unit and put in a device to help with condensation. The problem was solved, and I was happy I did not have to wait until Monday to have someone come out! Thanks!”

Tom and Amanda Ahmad
Google Review

“Furnace went out late in a Friday night and they were there Saturday morning. Quick diagnosis, quick repair with parts on the truck, and some added maintenance.”

Ophelia Kelly
Google Review

“AUSTIN PLUMBING is the best and their service technicians are way above any other. Chris, was my HVAC technician and he did an awesome job servicing my furnace and keeping me informed at every step. You can’t go wrong with Austin Plumbing, heating and air.”

    A Furnace Repair That Ends With Heat. The Way It Should.


    You call. We keep you informed. A furnace technician shows up prepared, gets to the bottom of the problem and gets the heat working again.

    Step 1 — Know Help Is Moving

    Call or book online 24/7. On most no-heat calls, Austin typically has a heating technician at the home within about two hours of the call. We keep you updated on arrival so you know when help is headed your way.

    Step 2 — Get a Straight Answer

    We test the furnace and follow its operation until the failure makes sense.

    You get a clear explanation of what we found and what matters.

    Step 3 — Choose the Repair That Makes Sense

    You’ll see the reasonable options and the price before work begins.

    If the furnace is still worth repairing, we make the repair you choose. Austin furnace technicians carry common repair parts on their trucks, backed by two local warehouses, so most common furnace repairs can be completed on the first visit.

    Step 4 — Get the Heat Back On

    We run the furnace after the repair and make sure it’s heating properly.

    Then we clean up the work area, walk you through what we did and leave you with the house getting warm again. If a major failure means the permanent repair or replacement has to wait until the next day, Austin can provide temporary heating equipment to help keep the home warm while our support team sources parts or stages replacement equipment.

    Furnace Brands We Service

    A furnace repair is only as good as the judgment behind it.

    You want someone who understands the equipment and has a company behind them that can carry the job through. Austin furnace technicians have stocked trucks and two local warehouses behind them. If a major failure cannot be permanently resolved that day, our support team can source parts, stage replacement equipment and deliver temporary heat when appropriate.

    What Furnace Brands Do You Repair?

    Common furnace brands we service include:

    • Amana
    • American Standard
    • Armstrong
    • Bryant
    • Carrier
    • Coleman
    • Comfortmaker
    • Ducane
    • Frigidaire
    • Goodman
    • Heil
    • Intertherm
    • Lennox
    • Luxaire
    • Maytag
    • Payne
    • Rheem
    • Ruud
    • Tempstar
    • Trane
    • WeatherKing
    • York
    Can You Repair a Furnace Austin Didn’t Install?

    Yes.

    We repair most major residential furnace brands whether we installed the equipment or somebody else did.

    You don’t have to be an existing Austin customer for us to work on your furnace.

    Can You Still Repair an Older Furnace?

    Absolutely, when the furnace is repairable and the right parts are still available.

    We work on older furnaces every day. Common components may already be on the truck. Certain older OEM or discontinued parts may need to be ordered or can become harder to find.

    If we can get the right part and the repair still makes sense, we’re comfortable keeping an older furnace going.

    If parts availability or the condition of the furnace changes the math, we’ll explain that too.

    Furnace Repair Questions Homeowners Actually Ask


    My furnace isn’t heating right. Should I book furnace repair, maintenance, or something else?

    Book Furnace Repair. That’s the right place to start when the furnace isn’t doing its job.

    Sometimes the answer is basic maintenance: a dirty filter, dirty flame sensor or clogged condensate drain. Sometimes a furnace part has failed. Sometimes the problem is actually the thermostat, controls or something else around the heating system. And once in a while, the furnace has reached the point where replacement makes more sense.

    You don’t have to make that decision before we get there. We find out what the furnace actually needs and handle the right next step from there.

    If the problem turns out to be the thermostat, we handle Thermostat Repair & Replacement. If the furnace really is at the end of the road, we handle Furnace Replacement too.

    Why is there water pooling around my furnace?

    On a high-efficiency furnace, water around the unit commonly comes from the condensate system.

    Clogged drain traps, plugged drain lines, failed condensate pumps and humidifier problems can all put water on the floor around the furnace.

    We see these problems in real furnace-service calls. Caught early, the answer may be fairly straightforward. Left alone, the water can reach controls and other electrical components and turn a smaller problem into a more expensive one.

    And because we have heating and plumbing under one roof, we can follow the source beyond the furnace if that’s where the problem leads.

    What are the most common furnace repairs you actually see?

    Our furnace-service history repeatedly brings us back to ignition components and flame sensors, pressure switches and venting, condensate drainage, inducer motors, blower motors, gas valves, thermostats and control boards.

    Some calls are much simpler than that. Others involve more than one problem.

    That’s why we test the furnace before deciding what it needs. The symptom you notice upstairs doesn’t always tell us which component failed downstairs.

    How much does furnace repair usually cost?

    In our completed furnace-problem service history, about 1 in 4 visits finished at $170 or less, half finished at about $310 or less, and about 3 in 4 finished at about $535 or less.

    Roughly 1 in 8 finished above $750 when the call turned into a larger or more involved repair.

    Those are real historical Austin service visits, not a quote for a furnace we haven’t seen yet.

    Our dispatch fee is $99, waived when you move forward with the work and for current Club Austin members. Once we know what the furnace needs, you’ll see the price before you authorize the repair.

    Another company told me my heat exchanger is cracked. Will you check it before telling me I need a new furnace?

    Yes.

    A failed or damaged heat exchanger can be a serious furnace problem, so we take it seriously. But we still do our own diagnosis before making a recommendation.

    We’ve had homeowners call us after another company told them the heat exchanger was bad. We inspect and test the furnace ourselves before deciding what we think.

    If the furnace is operating safely and the problem is somewhere else, we’ll tell you. If we confirm a heat-exchanger failure or another unsafe condition, we’ll show you what we found and explain the reasonable next step.

    Our technicians are paid the same whether the answer is a repair or a new furnace. The recommendation should come from what’s actually happening with the equipment.

    My furnace is pretty old. Are you just going to tell me I need a new one?

    No. Age by itself isn’t a reason for us to replace a furnace.

    We look at what failed, the condition of the rest of the furnace, its repair history, parts availability, safety and what another repair is realistically going to buy you.

    We work on older furnaces every day. Sometimes the right answer is to fix the one you already own.

    If the furnace has reached the point where another large repair doesn’t make sense, we’ll explain why. The technician helping you make that decision is paid the same whether you repair the furnace or replace it.

    Link: Furnace Replacement

    How quickly can Austin get to my home if my furnace stops heating?

    On most no-heat furnace calls, Austin typically has a heating technician at the home within about two hours of the call. That is a typical response time, not a guaranteed arrival window. We keep you updated so you know when the technician is headed your way.

    What happens if my furnace can’t be fixed the same day?

    If a major furnace failure can’t be permanently resolved that day, Austin has temporary heating equipment available and a support team that can deliver it to help keep your home warm while parts are sourced or replacement equipment is staged.

    Can Austin usually repair my furnace on the first visit?

    Most common furnace repairs can be completed on the first visit because Austin furnace technicians carry the common repair parts they use every day on their trucks, backed by two local warehouses. If a furnace needs an uncommon, older or special-order component, our support team can help source the part and coordinate the next step.

    Furnace Repair Across Southeastern Wisconsin


    Our heating technicians repair furnaces across Lake Country, Waukesha County, Washington County, Milwaukee and Ozaukee County every week.

    Our trucks and warehouses are here, and our technicians spend their days working on the furnaces and homes found throughout these communities.

    If your community is listed below, you’re in our furnace-repair service area. If you’re nearby and don’t see your city, give us a call. There’s a good chance we can still help.

    Lake Country & Waukesha County

    Hartland · Delafield · Oconomowoc · Pewaukee · Nashotah · Chenequa · Sussex · Dousman · Wales · Big Bend · Waukesha · Brookfield · Elm Grove · New Berlin · Muskego · Mukwonago · Summit

    Washington County

    Germantown · Menomonee Falls · Hartford · West Bend · Jackson · Richfield · Hubertus · Slinger · Erin · Colgate · Kewaskum

    Milwaukee & Ozaukee County

    Milwaukee · Wauwatosa · West Allis · Greenfield · Shorewood · Whitefish Bay · Glendale · Fox Point · Bayside · Brown Deer · River Hills · Mequon · Cedarburg · Grafton

    Let’s Get Your Furnace
    Heating Again.


    Whether it stopped completely, is blowing cold air or just can’t keep the house warm, this is the work we do every day.

    Call or book online and we’ll get a furnace technician moving.