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When Something Breaks, Washington County Calls Austin.

It’s been that way since 1939.

  • Serving Germantown and Washington County homeowners for over 85 years
  • Clear pricing — nothing gets done without your say-so
  • Every trade, local techs, out here every day
  • Available 24/7 — our team answers and books day or night

Common Problems We Solve Every Day


  • No hot water
  • Furnace not keeping up

  • AC not doing its job
  • Plumbing emergency
  • Leaks, clogs, or something just not right
  • Leaking toilet

  • Outlets not working or breakers acting up
  • Water quality or well issues

Whether it’s a furnace that quit overnight, a leak under the sink, or something you can’t quite put a name to — this is what we do. One call covers every trade.

Get Help Today


We’re based in Germantown and working across Washington County every day.

Available 24/7 — call anytime. Our team answers day or night and will get you scheduled.

TRUSTED BY HOMEOWNERS ACROSS SE WISCONSIN FOR GENERATIONS


We’re highly-rated and recommended on the platforms you trust the most.


One call makes any of these problems disappear.


plumbing icon

Plumbing

Well & Pump Icon

Well & Pump

Water Conditioning Icon

Water Conditioning

Water Heaters Icon

Water Heaters

Water Heaters Icon

Heating

Cooling Icon

Cooling

Boiler Icon

Boilers

Air Quality Icon

Electrical

About Team Austin

Why Germantown and Washington County Homeowners Call Austin


We’ve been doing this since 1939. And most of what’s kept us around is pretty simple — we show up, we’re straight with you, and we fix it right the first time.

No pressure. No upsell. No runaround.

When you call Austin, you get a tech who knows this area, knows the work, and treats your home the way they’d want theirs treated.

And when something goes wrong after hours, you’re not leaving a voicemail. Our team answers 24/7 and will get you taken care of.

What working with us is like


1
Call or book online

Call or Book Online — Anytime
We answer 24/7. Call day or night and our team will get you scheduled for the next available appointment.

2
We show up ready

Your tech arrives with a fully stocked truck and gets straight to diagnosing the problem. No wasted trips, no guessing.

3
We explain your options

We walk you through exactly what’s going on and give you the price upfront. You approve it. We don’t touch anything until you say go.

4
Cleaner than we found it

Work gets done right the first time. We back everything we do, and we leave your home the way we found it.

Local doesn’t mean what it use to

Germantown is home base.

But most days, we’re out in Menomonee Falls, Jackson, Richfield, Hubertus — all over Washington County.

You’ll see us in Slinger, West Bend, and Hartford too.

So whether you’re right in Germantown or a few miles out, you’re not waiting on someone coming from far away.

We’re already working nearby — there’s a good chance we’ve already been on your street.

Real Reviews We’ve Earned
From
Local Homeowners


Chad M., Germantown WI

Real 5 Star Google Review

⭐️⭐️⭐️⭐️⭐️

We had a water heater replaced by Austin plumbing. Overnight, our water heater leaked all over the basement floor, and Sam was able to come out the same day and replace it. He was very knowledgeable, respectful, and professional.

Paul K., West Bend WI

Real 5 Star Google Review

⭐️⭐️⭐️⭐️⭐️

Very Professional . Installing AC and Furnace was smooth. Answer all questions I had. I highly recommend Austin Plumbing, Heating, Air and Electric

Joe P., Menomonee Falls WI

Real 5 Star Google Review

⭐️⭐️⭐️⭐️⭐️

Dino was extremely detailed and thorough with our service visit and very personable too. Great guy!

Common Questions

What services do you offer in Germantown?

Plumbing, heating, cooling, electrical, water heaters, boilers, well pumps, and water conditioning — repairs, replacements, and maintenance. Whatever’s going on in your home, one call covers it.

Do you offer estimates?

We always provide a bottom-line, upfront price that you approve before any work begins. That way you decide what’s right for you, your home, and your budget.

Is there a fee to come out to my home?

Austin doesn’t employ salespeople — anytime we send someone out, it’s a tradesperson coming to help. There’s a $99 dispatch fee (free for Austin Club members), and it’s waived if you move forward with the work. Most people never end up paying it.

What forms of payment do you accept?

We accept cash, check, and all major credit cards. We also offer financing through third-party lenders including GreenSky and Synchrony, subject to approval.

Do you offer same-day service?

We prioritize clients with urgent issues — no hot water, no heat, no cooling, or no water at all.

Are you available 24/7?

Yes. Our team answers calls 24/7 — day or night, someone will pick up and get you scheduled.

What areas do you serve from this location?

We’re based in Germantown and work throughout Washington County — including Menomonee Falls, Hartford, West Bend, Jackson, Richfield, and the surrounding communities.

The sooner you call, the sooner we’ll arrive.

💬 Not ready to book? Have questions? Send us a message here.

Austin Plumbing and Heating Air Logo, where "Austin" is in big red letters.

Austin Plumbing, Heating, Air & Electric – Germantown

W197N10225 Appleton Ave
Germantown, WI 53022
Phone Number: (262) 400-3767

Based in Germantown. Serving all of Washington County.

© 2026 Austin Plumbing, Heating, Air & Electric | All Rights Reserved. License # 863017