Skip to main content

Plumbing, Heating, Cooling & Electrical in Germantown, WI

Home Service Problems in Germantown? Call Team Austin and Get It Handled.
Plumbing, water heaters, heating, cooling, wells, water conditioning, electrical, and more — handled by a local family company that’s been working in Germantown homes for over 85 years.
  • 3,000+ 5-star Google reviews across Southeast Wisconsin
  • Family-owned for over 85 years — not owned by private equity
  • No salespeople — just clear options and work done right

Recommended by Germantown Homeowners

Rated five stars on the platforms you trust most — 3,500+ reviews across Germantown, Southeast Wisconsin since 1939

Common Home Service Problems We Solve in Germantown


  • No hot water or water heater leaking
  • Furnace won’t turn on or blowing cold air
  • AC running but not cooling the home
  • Low water pressure or well pump issues
  • Hard water, iron stains, or sulfur smell

If any of this sounds familiar, you’re not alone — these are the exact calls Team Austin handles in Germantown homes every week. Whether it’s a water heater that finally gave out, a furnace that won’t keep up on the coldest night of the year, or well water that’s leaving stains on your fixtures, our technicians diagnose the real problem and explain your options in plain language before any work begins. No guessing, no upsells — just a fix that lasts.

Solutions Are One Call Away


Solutions to these — or any other plumbing, heating, cooling, electrical, well, or water issue you’re facing — are just a simple call away. 

Call to book 24/7. We’ll find an appointment time that works for you, and send a trained tradesperson to your home to make the trouble disappear.

Services We Offer in Germantown

What We’re Handling in Germantown Homes Every Day

plumbing icon

Plumbing Services in Germantown

Leaks, clogs, fixture issues, piping problems, drain cleaning, sump systems, grinder pumps, and everyday plumbing repairs
plumbing icon

Water Heater Services in Germantown

Repair, replacement, tankless systems, and help when the hot water runs out or doesn’t keep up
plumbing icon

Heating Services in Germantown

Furnaces, boilers, zoning systems, and heating problems — diagnosed and fixed
plumbing icon

Cooling Services in Germantown

AC repair, airflow issues, and systems that aren’t keeping up
plumbing icon

Electrical Services in Germantown

Electrical troubleshooting, repairs, upgrades, and generator systems
plumbing icon

Well & Pump Services in Germantown

Private well systems, pressure issues, pump problems, and water delivery issues
plumbing icon

Water Conditioning in Germantown

Hard water, iron, sulfur smells, chlorine, and water quality issues — including softeners and filtration

Why Germantown Homeowners Have Called Austin Since 1939


Austin Plumbing, Heating, Air & Electric has been based in Germantown serving Washington County communities for over 85 years. Our Appleton Avenue location puts us at the center of the communities we work every day — and we have multi-generational clients across Germantown and Washington County who have been calling Austin longer than most of our competitors have been in business. That loyalty is real and it runs deep in this community.

At Austin, everyone is a tradesperson. No salespeople — not one. Our techs are in-house trained and non-commissioned. They get paid the same whether they recommend a $150 repair or a $3,000 replacement, which means the only thing driving their recommendation is what’s actually right for your home. We get approached constantly by people who want to buy this company. The answer is always no. What Austin stands for isn’t for sale.

What Germantown homeowners say about us: professional, friendly, and considerate techs who communicate clearly and treat every home with genuine care. Fast service and honest answers, every time. Every one of our 3,500+ five-star reviews was earned — never bought, never traded for a discount, never incentivized. Real Washington County homeowners. Real experiences. That’s what 85+ years of doing it right looks like.

What It’s Like to Work With Us


1.
Call or book online
We’ll find a time that works
2.
We show up ready
Stocked trucks and experienced technicians, prepared for the job.
3.
We explain your options
Clear pricing before anything starts, no surprises.
4.
We do the work
And leave your home the way we found it

Real Work Completed in Germantown


Martin and Nicolynn D. noticed a leak coming through their dining room ceiling from the master bathroom above. We opened the ceiling to investigate and found the issue was a failed 2-inch p-trap on the master shower drain. We extracted the old pipe, installed new pipe and a new p-trap with a union, and ran the shower to confirm everything was working with no leaks before we left.
Paula and Charles S. are Club Austin members and had their annual furnace and AC tune-up completed. We replaced the filter and water panel, added a pan treatment to prevent organic buildup, and inspected and tested all electrical components on both systems. Everything was cleaned and confirmed running properly before we left.
Rob B. called after his AC struggled to keep up during a stretch of extreme heat. We found the system was low on refrigerant, so we added a pound of refrigerant and cleaned the outdoor coil to restore cooling operation. Due to the age and condition of the equipment, we also discussed replacement options with Rob going forward.
Adam and Amy F. wanted better lighting and updated outlets in their first floor office. We installed four recessed can lights and a ceiling fan, upgraded the switch box to a two-gang box with a dimmer and fan speed controller, swapped out five outlets, and added a circuit extension for a TV outlet. Everything was tested and confirmed working before we left.
Ken Z. needed his well pump and pressure tank replaced. We pulled the existing pump and all drop piping and wiring from the well, set a new Sta-Rite pump at the same depth with new piping, wiring, check valve, and friction clamp. Inside we replaced the pressure tank and installed all new piping, pressure switch, gauge, sample tap, and main shut-off valve. The system was flushed, tested, and confirmed working with no leaks before we left.
Chris and Kathy M. called after their water softener kept running water into the drain and wouldn’t stop. We determined the existing unit needed to be replaced, removed it, and installed a new 32,000 grain softener with new inlet and outlet valves and a new drain line. Salt was added, settings were programmed, and everything was tested for proper operation before we left.

We Work in Germantown Every Day

If you live in Germantown, there’s a good chance you’ve seen our trucks. We’re in neighborhoods across the area — handling service calls, helping homeowners, and getting things back to normal. This isn’t occasional work for us. It’s part of what we’ve been doing here for years.

Real Reviews From Germantown Homeowners


Teri K., Germantown homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
I have been working with Austin plumbing and heating for years and have found them to be reliable. Ethan, the tech today, has been to my home several times and has always been friendly and knowledgeable.
Steve K., Germantown homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
Pete replaced a garbage disposal at my home. Did a great job. Would certainly use Pete again for any future plumbing repairs
Bob W., Germantown homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
Jay is very good , when it comes to plumbing he does a super job. He is definitely someone I would recommend.

Common Questions Germantown Homeowners Ask Austin

Will Austin oversell me?
No. Austin’s technicians are non-commissioned — paid the same whether they recommend a repair or a replacement — and the company employs only tradespeople, never salespeople. From its Appleton Avenue location in the heart of Germantown, Austin serves Washington County the way it always has: honest options, your decision, no pressure. Empowering the client is one of the company’s core values, and no one here earns more by selling you more.
Do Germantown homeowners recommend Austin?
Yes — deeply. Austin has 3,500+ five-star reviews across Southeast Wisconsin, none ever bought or incentivized, and many from Germantown and Washington County. Austin also has multi-generational clients here who’ve called longer than most competitors have existed. That loyalty runs deep in this community.
Who comes into my home when I call?
An Austin tradesperson, trained in-house “the Austin Way” — never a subcontractor or salesperson. Germantown homeowners describe professional, considerate techs who communicate clearly and treat every home with care — please, thank you, and clean up after themselves. That’s the standard Austin holds every employee to.
Who owns Austin, and what do they stand for?
Eric Smith — Owner, President, third-generation master tradesman — owns Austin, built on what his grandfather Austin Smith founded in 1939. The founder’s name lives on through Eric’s young son Austin, the fourth generation and the boy in Austin’s TV commercials. The company still runs on the founder’s two words, “Be Good,” and the Appleton Avenue home base keeps Austin in the center of the Germantown community it serves. It is not for sale at any price.
What if there’s a problem after the work is done?
Austin’s promise is plain and it’s a published value: if our work breaks, we’ll fix it for free. If the workmanship fails, Austin makes it right at no charge — no fine-print games. With a physical home base right in Germantown, there’s always a real, local company to call.
Can Austin handle my specific problem?
Almost certainly. Austin handles plumbing, water heaters, heating, cooling, wells, water conditioning, electrical, and generators — all in-house and to code — for Germantown and Washington County homes. When a problem crosses systems, one experienced company that’s been here since 1939 takes care of all of it.
Call Team Austin and Get It Handled
Call or book online We’ll find a time that works We show up ready Stocked trucks and experienced technicians We explain your options Clear pricing before anything starts We do the work And leave your home the way we found it

A team you can count on — answering every call 24/7, delivering 5-star service when you need it most.