Heating Services in Southeastern Wisconsin
Maybe the heat quit completely. Maybe one part of the house is cold. Maybe the system is making noise, acting differently or getting old enough that you’re wondering what comes next.
Start with us.
Austin works on furnaces, boilers, hydronic heating, heat pumps, thermostats, zoning and controls. We’ll figure out what is actually happening, explain it in plain language and give you a clear path forward.
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Fast When It Matters. Prepared When We Arrive.
On most no-heat calls, Austin typically has a heating technician at the home within about two hours of the call. Our trucks carry the common heating repair parts we use every day, so most common heating repairs can be completed on the first visit. -
Paid to Solve the Problem. Not Sell You More Work.
Our technicians are paid the same whether the right answer is a smaller repair or a complete heating-system replacement. Their job is to diagnose the problem and tell you what makes sense. -
A Technician at Your Door. A Whole Company Behind Them.
Austin heating technicians are backed by stocked trucks, two local warehouses, technical support and plumbing and electrical teams when a heating problem crosses trades. -
Keeping Southeastern Wisconsin Warm Since 1939.
Austin is 100% privately owned, tradesman-led and being built to stand behind the work for generations to come.
3,000+ 5-Star Google Reviews
“I am very happy with my experience with Vinny in the expert job he did in diagnosing and fixing the problem with our heating system. He did a masterful job and explained his findings very well.”
— Jim Valerine, Google Review
What Does Heating Service Cost?
Heating is too broad for one honest price.
A furnace that will not start, a boiler that is not heating one zone, a heat pump that cannot keep up and a 25-year-old system that finally quit may all begin with the same basic complaint:
“My heat isn’t working.”
What those calls become can be completely different.
That is why our pricing follows a simple order: Problem → Diagnosis → Choice → Price
The dispatch fee to get a trained Austin heating technician to your home is $99.
If you move forward with the work, we waive it.
The fee is also waived for current Club Austin members.
That first visit has a job: figure out what is actually happening.
We inspect and test the system, explain what we found and show you the reasonable ways forward.
Then you decide what makes sense.
Because we would be guessing.
A no-heat call may end with a relatively small correction. It may need a failed control, blower, inducer, valve, pump, thermostat or another major component replaced.
Or the diagnosis may reveal an aging or failed system where another repair deserves a harder look.
We would rather give you an accurate price for the work your home actually needs than throw out a number before anyone knows what failed.
If you are researching a specific heating cost, our deeper service pages go further.
Where we have enough completed Austin history to give you a responsible answer, we publish what our own customers actually paid for comparable outcomes.
That includes services such as:
- Furnace repair
- Furnace replacement
- Boiler repair
- Boiler replacement
- Heat-pump service and replacement where the data supports a responsible answer
Those are historical expectations, not a quote for an unseen job.
They are meant to help you understand what similar calls have actually turned into.
Don’t Take Our Word for it
Don’t Take Our Word for it
Called for a NO HEAT… Joe was here about an hour after I called, explained everything in detail, gave me all pricing.
Kari Klatt — Google Review
Looking for Something Specific?
You do not have to diagnose the problem before calling us.
But if you already know what you are researching, these pages go deeper into the individual heating services we provide.
Heating Led by a Tradesman
Austin is owned and operated by a master tradesman. Training, products and field standards are shaped by people who know what good work looks like and expect the Austin name to stay attached to it.
We Know Local Heating Systems
We work on furnaces, boilers, hydronic systems, zoning, thermostats, controls and heat pumps across Southeastern Wisconsin every day. That matters in an area where the heating system next door may be completely different from the one in your basement.
Equipment We’d Own Ourselves
We choose heating equipment around reliability, serviceability, parts availability and long-term ownership. Not just what looks good on an equipment list.
Built to Be Serviced Later
Good installation work should still make sense years from now. We pay attention to access, piping, wiring, drainage, venting and clearances so the next person who services the equipment is not fighting the installation.
The Everyday Things Still Matter
We communicate. We show up prepared. We wear shoe covers in the home. We protect the work area. We clean up when we are done. And before we leave, you should understand what we found and what we did. Those things should be normal. We treat them like they are.
Built to Stand Behind the Work
Austin has served Southeastern Wisconsin since 1939. We remain privately owned and are building the company for perpetuity. If we repair, maintain or install your heating system today, our intention is simple: to still be the company you can call years from now, and on the coldest night of the year.
What Homeowners Say About Austin Heating
The reviews tend to come back to the same things:
Knowing what to do. Showing up when promised. Explaining the problem clearly. Treating the home with respect. And getting the heat taken care of.
That is the experience we are after.
Wendy Bertacchini
Alan Krenke
Chad Vonk
Sandy Casterline
Questions Homeowners Ask About Austin Heating
No.
You tell us what the house is doing. We’ll work on figuring out why.
Austin works on furnaces, boilers, hydronic heating, heat pumps, thermostats, zoning and heating controls.
And if the problem crosses into plumbing, electrical, drainage or controls, those trades are under the same roof here. You are not starting over with another contractor halfway through the job.
There isn’t one useful price for “a heating system.”
A furnace replacement, boiler replacement and heat-pump installation are very different jobs.
Where we have enough completed Austin jobs to give you a responsible answer, we publish what our customers actually paid on the individual service pages.
We also compare those numbers with current pricing for comparable work around Southeastern Wisconsin as a reasonableness check.
We would rather show you real Austin history than give you a giant internet range that may have very little to do with your home.
Another repair can make perfect sense if the rest of the system is in good condition and the repair buys you useful life at a reasonable cost.
We look at what failed, the overall condition of the equipment, what you have already put into it and what this repair is likely to buy you.
There is something else worth knowing when Austin gives you that advice:
The technician is paid the same whether the right answer is a smaller repair or a complete replacement.
Sometimes we’ll tell you the old system is still worth fixing.
Sometimes we’ll tell you we would not put another dollar into it.
Either way, you should understand why.
Eric Smith owns and runs Austin.
He is our President, a third-generation master tradesman and the grandson of Austin Smith, who started the company in 1939.
The name is still in the family too. Eric’s son Austin represents the fourth generation.
We are 100% privately owned, and that is intentional.
Austin is being built to last, not built to be sold.
The company still operates around the same two words Austin Smith believed in from the beginning:
Be Good.
For a homeowner, that means the people making decisions about training, workmanship, products and how we treat customers are tradespeople who plan on having the Austin name attached to this work for a long time.
The same things come up over and over:
Knowledgeable technicians. Good communication. Showing up when promised. Clear explanations. Getting heating problems handled quickly. And treating the home with respect.
Austin has more than 3,000 5-star Google reviews, and those everyday details matter just as much to us as the technical work.
A heating technician may only be in your house for a few hours.
You still deserve someone who keeps you informed, knows what they are doing, wears shoe covers, cleans up when they are finished and leaves you knowing exactly what was done.
On most no-heat calls, Austin typically has a heating technician at the home within about two hours of the call.
That is a typical response time, not a guaranteed arrival window.
Austin heating trucks carry the common repair parts we use every day, which lets us complete most common heating repairs on the first visit.
If a major failure cannot be permanently resolved that day, Austin keeps temporary heating equipment available and has a support team that can deliver it to help keep your home warm overnight while we source parts or stage a replacement.
