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Furnace Repair & Heating Service in New Berlin, WI

Heating Problem in New Berlin? Call the Company That Calls New Berlin Home.

No heat, furnace issues, boiler problems, or a system that’s not keeping up — we’ll figure out what’s actually wrong and get your heat back on. We’re based in New Berlin and working in homes here every day.
  • 3,000+ 5-star Google reviews across Southeast Wisconsin
  • Family-owned since 1939 — not owned by private equity
  • Upfront options and pricing — you’re in control with no pressure
Call Now: 262-367-3808

Why Team Austin Is New Berlin’s Hometown Choice

Rated five stars on the platforms you trust most — 3,000+ reviews across New Berlin, Southeast Wisconsin since 1939

If You’re Here Because of Any of This, We Can Help

  • Furnace not turning on when you need it
  • Heat kicking on, then dropping off or not keeping up
  • Boiler running but not heating the house properly
  • System is on, but rooms still feel cold or uneven
  • Certain zones not getting heat while others overheat
  • Multi-zone system not responding the way it should
  • Something just feels off with your heating system
In New Berlin and Muskego homes, we see a mix of older furnaces, boilers, and newer high-efficiency systems — and when something starts to fail, it usually shows up fast. If that’s what’s going on, you’re in the right place — this is exactly the kind of work we handle every day. Not sure what you need yet?

Solutions Are One Call Away

Solutions to these — or any other plumbing, heating, cooling, electrical, well, or water issue you’re facing — are just a simple call away. 

Call to book 24/7. We’ll find an appointment time that works for you, and send a trained tradesperson to your home to make the trouble disappear.

New Berlin Homeowners’ Go-To for Heating Service

When the heat goes out — especially in the middle of winter — who you call matters.

You don’t want guesswork. You don’t want to get sold. You want it handled.

That’s what we do.

Our trucks are on the road here every day — handling heating problems in neighborhoods across New Berlin and throughout Muskego.

With over 3,000+ 5-star reviews, we’ve helped thousands of homeowners get their heat back on.

We work on:

  • furnaces
  • boilers
  • zoned heating systems
  • seasonal tune-ups and safety inspections
  • larger homes with multiple systems

Not every heating system is the same — and not every problem is simple.

We don’t guess. We don’t jump straight to replacement.

We figure out what’s actually wrong.

Some issues are quick fixes. Others take real diagnosis.

We’ll walk you through it clearly so you can make the right call.

Because we don’t use salespeople, you’re not getting pushed into a replacement or upgrade you don’t need — just real answers and real options. The tech who walks into your home gets paid the same whether they recommend a simple fix or a full system replacement.

And in a market where a lot of heating companies have changed hands, we haven’t.

Still local. Still family-owned. Still focused on doing the work right.

Call: 262-367-3808

What It’s Like to Work With Us

1.
We look at your system
A trained technician inspects your heating equipment start to finish, not just the obvious symptom.
2.
We find the real problem
We diagnose the actual cause, not just what’s easiest to fix.
3.
We explain what’s going on
You get clear options and pricing in plain language before any work starts.
4.
We get your heat working again
The right fix, done right, so you’re not calling us back for the same issue.

Real Heating Work in New Berlin Homes

Furnace and Air Conditioner Maintenance in New Berlin

Ashley and Scott P. scheduled annual maintenance on both their furnace and air conditioning system. We inspected and tested all components on each unit against manufacturer specifications, confirming both were operating properly. They also had a question about a flashing indicator on their Life Breath heat recovery ventilator, so we walked them through how the HRV works and what the light was signaling.

Smart Thermostat Installation in New Berlin

Emily and Christopher P. were having trouble with a thermostat stuck at one setting and wanted a smart thermostat installed in its place. We installed the ecobee thermostat they supplied and confirmed the system was operating correctly on the new control. While reviewing the system history, we noted a previously identified failed heat exchanger and walked the homeowners through what that meant for the furnace going forward.

Furnace Inspection and Cleaning in New Berlin

Beth and Dan S. scheduled a furnace inspection ahead of the heating season. We cleaned the unit and tested all components, taking combustion and temperature readings to verify performance against manufacturer specifications. We also replaced the filter they supplied. Everything checked out — the system is operating properly and was left running at the end of the visit.

We’re in New Berlin Homes Every Day

From older furnaces to boilers to newer high-efficiency systems, we’re handling heating issues across New Berlin and Muskego every week. When you call, you’re calling a company that already knows what it’s walking into.
Call: 262-367-3808

Real Reviews From New Berlin Homeowners

Pamela N., New Berlin homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
Luke was amazing work a long day went beyond what was expected great work. I recommend Austin plumbing
Doug B., New Berlin homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
Shortly after having a new furnace installed by Austin we had the opportunity to work with them again. I was simply going to put in a new toilet, but after pulling the old toilet I discovered a broken toilet flange. As a member of Club Austin I knew who to call. After Noah repaired the flange I had him install the new toilet as well. Noah was very knowledgeable and a pleasure to work with. It’s a good feeling to know i have a reputable and fairly priced source for all of our plumbing, electrical and HVAC needs.
Doug B., New Berlin homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
We had a very good experience with Austin. We were having issues with our furnace’s performance. Our HVAC technician Todd was prompt and thorough and explained what was wrong in a way that we could understand. We opted for a new furnace at a fair price and it was installed the very next day! Tony and Chris arrived in the morning ready to get the job done. They removed the old system and installed the new furnace and sheet metal in a very efficient way. They were polite and answered our questions and left our home clean and tidy. I would recommend Austin Plumbing Heating and Air for your next project.

Common Questions New Berlin Homeowners Have About Heating

Who should I call for furnace or heating repair in New Berlin?
When the heat quits, Austin has been keeping Waukesha County homes warm since 1939. The crew handles furnaces, boilers, and zoning systems in-house — never farmed out to a subcontractor. You get a real diagnosis, the options laid out in plain English with pricing first, and the reassurance that the recommendation is honest, because the techs don’t earn more by selling you a new furnace. If a repair fails, they fix it free.
How can I tell if my furnace is actually failing versus just needing a tune-up?
Watch the pattern. Cold spots and uneven heat, the furnace clicking on and off in short bursts, a creeping gas bill, banging or squealing on startup, or a burner flame that’s yellow instead of crisp blue — those lean toward a real problem, not just a dirty filter. In a Wisconsin winter it’s not worth gambling; a quick look now is far cheaper than a 2 a.m. no-heat call in January.
Is a seasonal furnace inspection actually worth it?
It’s the cheapest way to catch the things you can’t see. A cracked or failing heat exchanger doesn’t announce itself — the furnace keeps running and putting out heat while carbon monoxide levels climb, and it’s usually found during an inspection rather than after a breakdown. That’s exactly the kind of thing Austin looks for on a tune-up, and you’ll get the options and the pricing before anything gets done.
What does Austin do on a heating service call?
The tradesperson tracks down the actual cause — ignition, blower motor, a flame sensor, a control board, whatever it is — rather than throwing parts at it. Then you get the explanation and the price before any work happens. Furnace or boiler, it’s handled by Austin’s own people, and they’ll tell you straight whether you’re looking at a fix or a system near the end.
What will heating repair or a new furnace cost in New Berlin?
You approve the price before anyone starts, every time — no surprise additions on the invoice. Since the techs aren’t on commission and there are no salespeople, the size of the job isn’t tied to anyone’s paycheck. The recommendation is about getting your home warm and keeping it that way.
Do you cover Muskego too?
Yes.
What if something goes wrong afterward?
Austin stands behind its work with a simple, published rule: if our work breaks, we’ll fix it for free. If the workmanship fails, Austin makes it right at no charge. Austin is local and here for the long haul, so there’s always a real company to call back.
Call: 262-367-3808
Let’s Get Your Heat Back On
If your heating system isn’t working in your New Berlin home, don’t wait around. Call Austin Plumbing, Heating, Air & Electric. We’ll figure it out and get it handled.
Book Online In Real Time
Call: 262-367-3808

A team you can count on — answering every call 24/7, delivering 5-star service when you need it most.