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Plumbing, Heating, Cooling & Electrical in New Berlin & Muskego, WI

Home Service Problems in New Berlin & Muskego? Call Team Austin and Get It Handled.
Plumbing, water heaters, heating, cooling, wells, water conditioning, electrical, and more — handled by a local family company that’s been working in New Berlin & Muskego homes for over 85 years.
  • 3,000+ 5-star Google reviews across Southeast Wisconsin
  • Family-owned for over 85 years — not owned by private equity
  • No salespeople — just clear options and work done right

Recommended by New Berlin & Muskego Homeowners

Rated five stars on the platforms you trust most — 3,500+ reviews across New Berlin & Muskego, Southeast Wisconsin since 1939

Common Home Service Problems We Solve in New Berlin & Muskego


  • No hot water or water heater leaking
  • Furnace won’t turn on or blowing cold air
  • AC running but not cooling the home
  • Low water pressure or well pump issues
  • Hard water, iron stains, or sulfur smell

If any of this sounds familiar, you’re not alone — these are the exact calls Team Austin handles in New Berlin & Muskego homes every week. Whether it’s a water heater that finally gave out, a furnace that won’t keep up on the coldest night of the year, or well water that’s leaving stains on your fixtures, our technicians diagnose the real problem and explain your options in plain language before any work begins. No guessing, no upsells — just a fix that lasts.

Solutions Are One Call Away


Solutions to these — or any other plumbing, heating, cooling, electrical, well, or water issue you’re facing — are just a simple call away. 

Call to book 24/7. We’ll find an appointment time that works for you, and send a trained tradesperson to your home to make the trouble disappear.

Services We Offer in New Berlin & Muskego

What We’re Handling in New Berlin & Muskego Homes Every Day

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Plumbing Services in New Berlin & Muskego

Leaks, clogs, fixture issues, piping problems, drain cleaning, sump systems, grinder pumps, and everyday plumbing repairs
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Water Heater Services in New Berlin & Muskego

Repair, replacement, tankless systems, and help when the hot water runs out or doesn’t keep up
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Heating Services in New Berlin & Muskego

Furnaces, boilers, zoning systems, and heating problems — diagnosed and fixed
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Cooling Services in New Berlin & Muskego

AC repair, airflow issues, and systems that aren’t keeping up
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Well & Pump Services in New Berlin & Muskego

Private well systems, pressure issues, pump problems, and water delivery issues
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Water Conditioning in New Berlin & Muskego

Hard water, iron, sulfur smells, and water quality issues — including softeners and filtration systems
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Electrical Services in New Berlin & Muskego

Electrical troubleshooting, repairs, upgrades, and generator systems

Why New Berlin & Muskego Homeowners Have Called Austin Since 1939


Austin Plumbing, Heating, Air & Electric has been serving New Berlin, Muskego, and surrounding Waukesha County communities since 1939. We’re family-owned, now in our third generation, and we have multi-generational clients in this area who have been calling Austin longer than most home services companies in SE Wisconsin have existed.

Nobody at Austin is a salesperson. Everyone who comes to your home is a tradesperson — in-house trained, non-commissioned, and focused entirely on figuring out what’s wrong and fixing it right. The tech who walks into a New Berlin home gets paid the same whether they recommend a simple fix or a full system replacement. That’s not a rule we enforce — it’s who we are.

What New Berlin homeowners say about us: friendly and considerate techs, clear communication from the first call to the finished job, fast service, and a company that treats their home like it matters. Every one of our 3,500+ five-star reviews was earned on a real job. Not one was paid for, incentivized, or manufactured. That’s the only kind worth anything.

What It’s Like to Work With Us


1.
Call or book online
We’ll find a time that works
2.
We show up ready
Stocked trucks and experienced technicians, prepared for the job.
3.
We explain your options
Clear pricing before anything starts, no surprises.
4.
We do the work
And leave your home the way we found it

Real Work Completed in New Berlin & Muskego


Laura S. scheduled an annual plumbing inspection to make sure everything in the home was in good shape going into the season. During the visit, our team repaired a 3/4” copper water line and installed a new frost-free hose faucet with a dedicated shutoff valve, testing everything to confirm it was working properly before wrapping up.
Ryan O. was continuing to have issues with a water heater after a recent repair and needed a more reliable long-term solution. Our team recommended and installed a new power vent water heater, restoring consistent hot water and confirming everything was operating properly after setup.
Tyler M. scheduled a seasonal tune-up to make sure both the AC and furnace were running properly. During inspection, our team found the furnace’s secondary heat exchanger was failing and producing elevated carbon monoxide levels, provided repair vs. replacement options, and advised limiting use until the issue is addressed.
Megan T. was dealing with strong odors and signs of iron coming through in the home’s water supply. Our team diagnosed a failing iron filter that was no longer holding an air charge and returned to install a new iron filter system, restoring proper water quality and performance.
Marc G. wanted to install smart switches in the kitchen but didn’t have the required neutral wiring in place. Our team ran new wiring from the panel and between switch locations to add neutral wires, allowing the smart switches to function properly, and tested everything to confirm it was working as expected.
Peter V. was experiencing issues with the well system running when no water was being used and needed a reliable fix. Our team replaced the outdated pump and pressure tank with a new Grundfos constant pressure system, delivering steady water pressure and confirming everything was working properly after testing.

We’re Already Working in New Berlin & Muskego

We’re in New Berlin and Muskego every day. From neighborhoods across New Berlin to homes throughout Muskego, this is an area we already know well. So when you call, you’re not waiting on someone coming from far away. Service in New Berlin and Muskego is handled by our Hartland team, working in homes across the area every day. If you’re here, you’re in the right place.

Real Reviews From New Berlin & Muskego Homeowners


J K., New Berlin homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
Austin Plumbing always goes above and beyond to do the job efficiently, cleanly, and at a reasonable cost.
Jim G., Muskego homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
Great business. They really look out for you. Honest business. Happy I found them! Called other plumbers to have a toilet installed and got the run around. I have owned a service business for 26 years so I know service when I see it. You will not be sorry with Austin plumbing.
Paul R., Muskego homeowner
Verified 5-Star Google Review
⭐️⭐️⭐️⭐️⭐️
Their commercials on the radio are spot on. Very happy with all aspects of this business!

Common Questions New Berlin & Muskego Homeowners Ask Austin

Will Austin push unnecessary work on me?
No. Every Austin technician is non-commissioned and paid the same regardless of what they recommend, and the company employs only tradespeople — never salespeople. In New Berlin and Muskego homes you’ll get a clear, honest read on whether you need a repair or a replacement, with the final call yours. Empowering clients with real options is one of Austin’s published values.
Do New Berlin homeowners recommend Austin?
Yes. Austin has 3,500+ five-star reviews across Southeast Wisconsin, not one paid for, incentivized, or manufactured. New Berlin and Muskego homeowners describe friendly, considerate techs and clear communication from the first call to the finished job. That’s the only kind of recommendation worth anything — and Austin has thousands of them.
Can I trust whoever Austin sends?
Yes. The person at your door is an Austin tradesperson — trained in-house “the Austin Way,” never a subcontractor or salesperson. They’re there to figure out what’s actually wrong, explain it in plain terms, do the work right, mind their manners, and leave your home the way they found it.
Who’s behind Austin?
Eric Smith — Owner, President, third-generation master tradesman — owns Austin and carries on what his grandfather Austin Smith started in 1939. The founder’s name lives on through Eric’s son Austin, the fourth generation and the face of Austin’s TV commercials. Because the owner is a working tradesman who runs the company on the founder’s mantra, “Be Good,” Austin operates on craftsmanship and straight talk — and it’s not for sale at any price.
What if something goes wrong afterward?
Austin stands behind its work with a simple, published rule: if our work breaks, we’ll fix it for free. If the workmanship fails, Austin makes it right at no charge. Since Austin is local and here for the long haul, there’s always a real company to call back.
Is Austin capable of fixing my problem?
Almost certainly. Austin handles plumbing, water heaters, wells, heating, cooling, water conditioning, and electrical for New Berlin and Muskego homes — all in-house, all to code, all backed by experience going back to 1939. When a problem touches more than one system, one company handles the whole thing.
Call Austin and Get It Handled
If something in your home is leaking, not heating, not cooling, not powering on, or just not working the way it should, call Austin. We serve New Berlin and Muskego, we know the area, and we make it easier to get from “something’s wrong” to “it’s handled.”

A team you can count on — answering every call 24/7, delivering 5-star service when you need it most.