Where Craftsmanship, Integrity & Manners Still Matter
A Note From The Owner Of Austin Plumbing, Heating & Air
On Behalf Of All Of Austin Plumbing Heating & Air, We’re Delighted You Are Here!
Austin Plumbing, Heating and Air is a passionate and energetic team of plumbing, HVAC, well pump, and water conditioning service, repair and replacement experts who have the honor to serve tens of thousands of neighbors throughout Waukesha County and Washington County, including Hartland, Germantown, and the surrounding communities.
We live and breathe the simple traditions and values that are forged deep in our company’s 80+-year-old culture. We love God, we love our families, we love our clients, and we love the communities that we live and work in.
From humble beginnings, the seed that has grown into Austin Plumbing Heating & Air was planted by a farmer out of the need to provide for his growing family with a small farm in Sussex. If you knew the story of how Austin went from farmhand to plumber, you would understand why craftsmanship, loyalty, work ethic, and being good to people are active in our culture and the blood that pumps through our company’s veins.
Today, Austin Plumbing Heating & Air is in its 3rd generation of family ownership and is serving more clients than ever, with more services than ever.
We fill some big shoes, because not only do we carry on the legacy of my Grandfather Austin Smith and my father Tom Smith, but through acquisitions over the years, we also carry the torch of two other 80+-year-old legacy companies. We’re proud to provide service to the clients of Haselow Plumbing and Heating Company of Hartland and the Luke N. Reuter Co., Inc of Germantown.
Although a lot has changed, even more hasn’t. The soul of our company is old, and all of us as team members know what built these 3 companies.
It wasn’t technology, it wasn’t marketing, and it wasn’t sales.
No, what built our company was good people who cared about craftsmanship, who lived to serve neighbors, who were upfront, on time, charged fairly, and provided an environment for team members to thrive in and out of the workplace.
These are the things that built Austin Plumbing Heating & Air. These are what tens of thousands of clients throughout Waukesha and Washington County depend on us to provide to them. I would be honored if someday you would allow us the opportunity to provide the same to you.
Why Choose Austin Plumbing, Heating & Air?
Locally Owned And Operated Doesn’t Mean What It Used Too… But It Does At Austin Plumbing, Heating & Air.
Many of our large competitors still claiming to be “locally owned and operated” sold their businesses to private equity groups in the past few years. In exchange for a golden parachute, many of the previous owners still serve as the mouthpiece for the company. But make no mistake about it- private equity funds and corporate investors are the puppet master.
We don’t begrudge them for selling out, but when you want 100% genuine locally owned and locally operated, Austin Plumbing, Heating & Air is the clear choice. Learn more about what we stand for and what makes us who we are.