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Privacy Policy

Effective Date: 05.02.25

Austin Plumbing, Heating, Air & Electric respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Details to assess your service needs
  • Comments or feedback

How We Use Your Information

We use the information you provide to:

  • Respond to service requests and inquiries
  • Send appointment confirmations, reminders, and updates
  • Provide promotional offers, service announcements, and newsletters

If you express interest in our services, you may be added to our mailing or messaging list. You may unsubscribe at any time using the link in any message or by contacting us directly. We do not resubscribe you without your explicit permission.

SMS Communications

By providing your phone number, you consent to receive SMS messages from Austin Plumbing, Heating, Air & Electric related to appointments, service updates, and promotions.

  • Message frequency varies.
  • Message and data rates may apply.

To opt out, reply STOP to any message. For support, reply HELP or contact us at service@teamaustin.com or 262-367-3808.

We will never sell or share your opt-in data with third parties for marketing purposes. We may share your data with trusted third-party vendors solely to deliver SMS services on our behalf.

Website Analytics

We use tools such as Google Analytics to collect anonymized visitor data. These tools use cookies to analyze site usage and improve performance. You may disable cookies in your browser settings, but some features of the site may not function properly.

Use of Cookies and Sessions

We use cookies and server sessions to personalize your experience and improve functionality. Cookies are stored on your device and can be deleted at any time. Session data is stored on our servers and is not used to identify you personally.

Data Security

We implement appropriate physical, electronic, and managerial safeguards to protect your information. While we strive to protect your data, no system is completely secure.

Your Rights

You have the right to access, correct, or delete your personal information. To make a request, contact us at service@teamaustin.com or 262-367-3808.

Messaging Terms & Conditions

By opting in, you agree to receive informational and marketing SMS messages from Austin Plumbing, Heating, Air & Electric. Message frequency varies. Message and data rates may apply.

Reply HELP for assistance or STOP to cancel. For questions, email service@teamaustin.com or call 262-367-3808. Your data will never be sold and is only shared with vendors to support SMS delivery.

Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of any changes.

Contact Us

Austin Plumbing, Heating, Air & Electric
530 Norton Dr
Hartland, WI 53029
service@teamaustin.com
262-367-3808