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Polar Express Heating & Air- An Austin Plumbing, Heating & Air Brand Since 2009

Polar Express Heating and Air- The Furance & AC Guru’s is a legacy brand of Austin Plumbing, Heating & Air. Known for fast service, more than capable HVAC techs, and the cute polar bear logo, Polar Express Heating & Air logoed trucks can still be seen driving about the Waukesha, Hartland, Delafiled, Menomonee Falls, Lake Country, and surrounding area. Polar Express Heating & Air offers a full range of HVAC services including a specialization in boiler repair, in-floor heating, and hydronic heating systems.


Polar Express Heating & Air was the name given to the HVAC division of Austin Plumbing when it acquired Haselow Plumbing & Heating in May of 2009.

Polar Express Heating & Air operated out of our Hartland location at 530 Norton Drive and was merely the HVAC division of Austin. Same ownership, same management and same client service teams. 

The Polar Express name was chosen to tie together the polar winters of Wisconsin, the cool air our air conditioners deliver and the speed in which we provide our services to our clients. Hence the name Polar Express Heating and Air. 

The HVAC division of Austin, Polar Express Heating and Air provided all of the typical HVAC services you would expect from a HVAC service company such as:

  • Furnace service & repair

  • Furnace replacements & installs

  • Furnace maintenance & tune-ups
  • Air conditioner service & repair
  • Air conditioner maintenance & tune-ups
  • Air conditioner replacements & installs
  • Boiler service & repair
  • Boiler replacements & installs
  • Boiler maintenance & tune-ups
  • Air duct cleaning
  • Ductless AC & heating systems
  • And Other HVAC Service & Repairs

Why Send The Polar Express Heating & Air Brand Off Into The Sunset?

The Polar Express Heating & Air division had run side by side with Austin Plumbing for almost 12 years when it became apparent that what was intended to be a clever brand name in 2009 was causing confusion for our clients. The entire time, although we had two different names- Polar Express Heating & Air and Austin Plumbing Company- we were really one company. To make things easier for our clients and to really align the direction our company was headed, we sunsetted the name Polar Express Heating and Air and combined Austin and Polar together as- Austin Plumbing, Heating & Air. Team Austin

The Cute Polar Bear In The Polar Express Heating & Air Logo Lives On

We developed service badges to illustrate all of the different services that Austin delivers to Southeastern Wisconsin. Many of our clients loved the cute polar bear in the Polar Express logo, so when we developed our new Heating, Air and Boiler service badge we made sure to include the polar bear.

Austin Plumbing Logo

Polar Express Heating & Air Service Area

During the Polar Express Heating & Air era, that business was located at 530 Norton Drive, Hartland, WI 53029. During this time we largely focused on performing residential heating & aIr conditioning service, repair and replacements, boiler service, repairs and replacements and air duct cleaning services in the general areas of: 

  • Delafield

  • Hartland

  • Waukesha

  • Oconomowoc

  • Pewaukee

  • Wales

  • Dousman

  • Brookfield

  • Nashotah

  • Sussex

Austin Plumbing, Heating & Air still provides these services to these major areas plus even more HVAC services to a slightly larger area. Here is our new service area