Grinder Pump Emergencies Get Fixed When You Call on Team Austin
-
Emergency Grinder Pump Repair
-
Emergency Sewage Pump Repair
-
ER Repairs for Backed-Up Sewage Grinders
Ready To Book a Grinder Pump Emergency Service?
Sewage Pump Need an ER Visit? We’re on it.
EMERGENCY CONTACT INFORMATION
PHONE: 262-367-3808
We’re available by phone during the following hours:
MONDAY-FRIDAY: 7:00am to 5:00 pm
SATURDAY: 8:00am to 12:00pm
SUNDAY: Book online.
Grinder Pump Emergencies FAQ
While you wait for service, get answers to your most pressing questions about sewage & grinder pumps:
You may use water sparingly while your grinder pump is out. Do not flush toilets, take showers, wash any laundry, or do anything else that would empty too much water into the drain system as long as your sewage grinder is down.
Almost all sewage grinder alarms have a button on them that will silence the alarm. Look for the silence button or toggle switch to shut off the alarm. If you can’t find it on the back face of the alarm, carefully check the sides.
If necessary, you may also turn the power off to the alarm from the circuit breaker box.
Probably not. However, it’s more likely that the drain tile will fill up with water. You should also keep an eye on the stone area under the basement flooring.
Due to limited manpower and daylight, grinder pumps usually cannot be replaced outside of regular business hours. If you do solicit an after-hours appointment, you will be charged an emergency dispatch fee, but we cannot guarantee your situation will be resolved during the visit.
If your grinder pump alarm is going off, your best immediate option is to reduce water use as much as possible while you wait for next-day service. Waiting a night can be frustrating, but we promise it is worthwhile.
The water your furnace produces shouldn’t cause any serious back up, unless for some reason you don’t get your grinder pump or sewage pump repaired for several days.
As long as you schedule a service with us for our nearest availability, you shouldn’t have to wait more than a day–and you are free to use your furnace in the meantime. 🙂
Out of luck on a Sunday night? Try these alternatives to booking after-hours grinder pump service:
How do you live in a house without a working sewer system? Well, the obvious answer is you don’t (at least, not for too long).
In the meantime, here is how most of our clients cope with staying at home while their grinder pump or sewage pump is temporarily out of order:
-
Lean on friends, family or neighbors.
Most people are familiar with emergencies of this nature from having been in an ER plumbing situation of their own at some point. More often than not, you can find someone more than willing to extend the use of their bathroom to you for a night, as long as you explain the situation.
-
Make use of your gym membership.
If you belong to a gym or a health club, take advantage of their facilities. You don’t have to work out tonight in order to use the shower or restroom! (We won’t tell anyone–and hey, you’re already paying for it anyway!)
-
Stay at a hotel.
If you are unable to stay in the home while you’re waiting for emergency grinder pump repairs, you can always head to a hotel for the night or over the weekend. You can bet that the cost of a couple nights’ stay won’t come close to the price of an after-hours sewage pump service appointment.
-
When all else fails, think of it like camping.
Although your situation is certainly not ideal, it’s important to put it in perspective to reduce stress and keep from spending money you don’t have to. Keep in mind that a grinder pump outage rarely lasts more than 24 hours, if even that long. You only have to make it one night without plumbing in the home, and most of our customers say they’re glad they did instead of paying emergency dispatch fees.
24/7 Service: When a Grinder Pump Replacement Just Can’t Wait
Team Austin offers after-hours services for sewage backup emergencies and grinder pump emergencies. Read on to learn more:
After-hours service appointments are limited. If there aren’t any open slots when you check, then we suggest you book the next available appointment–even if that means waiting 1-2 days.
Remember: It is virtually always better to wait 12, 24 or even 36 hours for one of our experts to attend to you than to solicit companies who offer no guarantee of success for exorbitant fees.
After-hours dispatch fees are charged on every service call dispatched outside our posted business hours, regardless of external factors or circumstances.
All warranties made by Austin Plumbing, Heating & Air are valid during normal business hours only. We apologize for any inconvenience this may cause to you.
If there is an issue you believe is under warranty or related to recent work of ours, and it’s not something that can wait for normal business hours, we are happy to come out after-hours (subject to availability). However, please keep in mind that dispatch fees will apply and an immediate solution is not guaranteed.
If our schedule is full, and you have an issue you believe is under warranty or related to recent work we did that cannot wait, please go ahead and call another company who can attend to you faster.
If management determines that the above conditions apply, Austin Plumbing, Heating & Air will reimburse you for up to $250 of the after-hours repair cost you were made to pay in our absence.
To claim your reimbursement, please contact us during business hours and ask for a manager to help you submit your after-hours invoice. It pains us to be busy when you need help–this is our way of easing your burden even when we can’t be there.
We can only answer our phones during our normal business hours. If you do call our phone number after hours, you will be greeted with an automated message directing you to book a service online, which you can do at any time, day or night, seven days a week.
Ready to book emergency grinder pump repair?
Same-Day Emergency Grinder Pump Services
- Fast Turnarounds: Fully stocked trucks & warehouse. We carry everything necessary to replace a faulty grinder or sewage pump the day we come out.
- Full Transparency With Pricing: You get an upfront quote with our bottom-line estimate before the work begins.
- Expert Technicians: Our Grinder Pump Gurus are standing by to help!